Privacy policy
Information We Collect
At CartaSpark, we collect the following types of information when you interact with our website:
- Personal Information: Name, email address, shipping/billing address, and payment details when you make a purchase.
- Device Information: IP address, browser type, operating system, and device identifiers for analytics and security purposes.
- Usage Data: Pages visited, products viewed, and interaction patterns to improve user experience.
- Cookies: We use cookies and similar technologies to remember preferences and analyze site traffic.
How We Use Your Information
Your data is used exclusively for legitimate business purposes:
- Processing and fulfilling your orders for our organizers, trays, and other office products
- Providing customer support and responding to inquiries
- Improving our product offerings and website functionality
- Preventing fraud and ensuring website security
- Sending transactional communications (order confirmations, shipping updates)
We will never sell your personal information to third parties.
Data Sharing & Third Parties
We may share information with:
- Payment Processors: To complete transactions (e.g., credit card processors)
- Shipping Providers: To deliver your orders
- Service Providers: For website hosting, analytics, and marketing services
All third parties are contractually obligated to maintain confidentiality and security standards compliant with GDPR and CCPA.
Data Retention & Security
We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Our security measures include:
- SSL encryption for all data transmissions
- Regular security audits
- Limited employee access to sensitive data
- Secure storage systems with access controls
Your Rights
Under applicable privacy laws, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data (subject to legal requirements)
- Opt-out of marketing communications
- Lodge complaints with regulatory authorities
To exercise these rights, please contact us through our website's designated channels.
Policy Updates
We may update this policy periodically to reflect changes in our practices or legal requirements. The effective date will be noted at the top of the policy, and we encourage you to review it regularly.
Contact Information
For any privacy-related questions or concerns, please use the contact form available on our website.